HR, IR & People Services

Employment risk

Employment law is complex. Most employers are more exposed than they realise.

What we do

HR Strategy and Advisory

Practical people strategy that supports business performance, not compliance theatre.

Recruitment and Workforce Planning

Workforce design and hiring processes built around what your business actually needs.

Employee Relations

Managing the day-to-day relationship between your organisation and its workforce.

Performance Management

Frameworks and hands-on support for managing performance and conduct fairly and defensibly.

Enterprise Bargaining and Agreement Making

Negotiation support, drafting, and Fair Work lodgement from start to finish.

Award and Agreement Compliance

Classification reviews, entitlement audits, and compliance mapping across relevant modern awards and enterprise agreements.

Wage Theft Risk Assessment

Identifying underpayment exposure before the Fair Work Ombudsman does. Criminal liability for intentional wage theft commenced 1 January 2025.

Unfair Dismissal and General Protections Defence

Representation and case management for Fair Work Commission matters.

Workplace Investigations

Independent investigations into misconduct, harassment, discrimination, and bullying complaints.

Change Management

Restructures, redundancies, and organisational change handled in a way that meets legal obligations and holds up to scrutiny.

Payroll Compliance and Auditing

End-to-end payroll audits to identify entitlement gaps, classification errors, and systemic underpayment.

Ask Frank

For day-to-day HR, IR and WHS queries, LevelUp clients have access to Ask Frank. It draws on more than 28,000 Australian documents to provide accurate, instant answers to workplace questions. For novel or complex matters, Ask Frank escalates to a human LevelUp advisor. It is the fastest way to get a reliable answer without picking up the phone every time.

Try Ask Frank

Retained Services

Ongoing pooled access to the full LevelUp team on a monthly basis, at a member rate. Three tiers to suit your volume and budget. Commit for three months or more and unlock member rates across HR, IR, technology and HSE disciplines.

See Retained Services

We also conduct independent, licensed workplace investigations into misconduct, bullying, harassment and grievances. See our dedicated Workplace Investigations service.

Ready to reduce your exposure?

1800 058 587 or book a call.

Contact us