Human Resources Consulting
Strategic HR advisory and hands-on execution. Built with you, not handed to you.
LevelUp is an HR consulting firm that builds, not just advises. We design compliant employment contracts, performance frameworks and HR systems, then we implement them, train your people to run them, and measure the outcomes. Our practice is led by senior practitioners with 25+ years of hands-on experience across resources, construction, manufacturing and professional services, backed by CPHR credentials, AHRI leadership roles and postgraduate qualifications in HRM and business. We embed in your business and take ownership of delivery. Our outcomes are measured on organisational performance and bottom line, not the weight of our reports. LevelUp operates nationally with offices in Perth and Brisbane.
About Human Resources at LevelUp
Effective Human Resources management is the foundation of a productive, compliant, and resilient organisation. Under Australia’s Fair Work Act 2009 and National Employment Standards, employers face significant legal obligations in how they recruit, manage, develop, and exit employees, and the consequences of getting it wrong range from unfair dismissal claims to wage underpayment liabilities and general protections applications.
LevelUp approaches HR as an integrated discipline that connects people strategy with process design and enabling technology. Whether you are a growing SME building HR infrastructure for the first time, a mid-market business with complex workforce challenges, or a project-based organisation managing a fluctuating headcount, LevelUp provides the expertise and execution capability to drive real, measurable outcomes.
Our HR consultants work alongside your leadership team as embedded practitioners, not slide-deck advisers. This is what LevelUp calls the LevelUp Heroes model: senior specialists who take ownership of delivery, bring cross-industry perspective, and stay accountable to the outcomes your business needs. LevelUp has delivered HR programs across construction, mining, engineering, manufacturing, professional services, and the public sector nationally.
LevelUp’s HR advisory is grounded in the LevelUp Success Model, which integrates People, Process, and Technology to create systems that scale. We identify the root cause of workforce problems, not just the symptoms, and build HR frameworks that are practical, compliant, and culturally aligned to your organisation.
How LevelUp can help
- Designing and implementing HR frameworks, policies, and procedures that meet Fair Work Act and National Employment Standards obligations
- Managing end-to-end recruitment processes, from job design and attraction strategy through to structured interviewing, reference checking, and onboarding
- Conducting HR audits that identify compliance gaps, quantify risk, and produce a prioritised remediation plan
- Building performance management frameworks that create accountability, support development, and are defensible if challenged
- Advising on and managing complex employee relations matters, including misconduct, performance management, and sensitive dispute resolution
- Developing learning and development programs aligned to capability gaps and business priorities
- Creating legally compliant employment contracts, position descriptions, and remuneration frameworks aligned to applicable Modern Awards or enterprise agreements
- Providing workforce planning support that aligns headcount, structure, and capability to current and future business strategy
Topics covered
- Recruitment & Selection
- Workforce Planning
- Employee Relations
- Performance Management
- Learning & Development
- Employment Contracts
- HR Strategy
- Policies & Procedures
- HR Audits
Work we have done
Real engagements. Anonymised to industry level.
Growth-phase energy business.
A group that had built its core team successfully was approaching the ceiling of its remuneration consistency, HRIS fragmentation and onboarding processes. LevelUp ran a structured people diagnostic, delivered quick wins inside the first fortnight (interim salary bands from existing benchmark data, a single source of truth for employee data), then ran a three-day People Strategy and Roadmap Sprint producing a prioritised implementation plan the leadership team now runs itself.
Civil contractor in rapid growth.
Unclear roles, manual processes and fragmented systems. LevelUp delivered an organisational redesign, a competency framework, future-state position descriptions and Level 1 to 3 process maps across every core function, configuration-ready for tech enablement. “Your team helped us move from reactive delivery to a program-driven operating model. The clarity and momentum across people, process and systems has been transformative.” Operations Director.
Human Resources topic areas
LevelUp covers every major topic within human resources.
Recruitment & Selection
End-to-end recruitment design including job analysis, attraction strategies, structured interviewing, and onboarding frameworks. LevelUp builds recruitment processes that are legally compliant, reduce hiring bias, and improve time-to-productivity for new employees. We also advise on the use of psychometric assessment, probationary period management, and contractor versus employee classification.
Workforce Planning
Aligning your workforce size, structure, and capability to current and future business demands. LevelUp develops workforce plans that account for growth, project pipelines, succession risk, and the shift toward automation and AI. We work with leadership teams to translate business strategy into concrete headcount, capability, and structural decisions.
Employee Relations
Managing the employment relationship to maintain a productive, compliant, and psychologically safe workplace. LevelUp advises on everything from managing underperformance and conduct issues through to complex disputes, flexible working requests, and workplace investigations. We help managers navigate difficult conversations with confidence and in accordance with procedural fairness requirements.
Performance Management
Designing and implementing frameworks that drive accountability, development, and sustained high performance. LevelUp builds performance management systems that go beyond annual reviews, creating clear expectations, regular feedback cadences, and performance improvement processes that are fair, documented, and defensible. We also train managers to have effective performance conversations.
Learning & Development
Building capability through structured programs, coaching frameworks, and leadership development pathways tailored to your industry and business objectives. LevelUp designs L&D programs that address identified skill gaps, embed behavioural change, and deliver measurable uplift in capability. We work with your existing LMS platforms or design standalone programs where needed.
Employment Contracts
Drafting and reviewing employment contracts, contractor agreements, and independent contractor arrangements to ensure legal compliance and protection for both parties. LevelUp ensures contracts accurately reflect Modern Award obligations, reflect the National Employment Standards, and address key risk areas including intellectual property, restraint of trade, and termination provisions. We also review existing contract libraries for legacy compliance risks.
HR Strategy
Developing people strategies that connect HR activity to business objectives and deliver measurable outcomes. LevelUp works with leadership teams to design HR strategies aligned to the organisation’s growth stage, industry context, and workforce challenges. We prioritise pragmatic, implementable strategies over theoretical frameworks, and we stay engaged through to execution.
Policies & Procedures
Creating compliant, practical HR policies that reflect your organisation’s culture and meet your obligations under Australian employment law. LevelUp develops policy suites that cover the key risk areas, including code of conduct, disciplinary procedures, flexible working, leave management, and social media use, written in plain English that managers and employees can actually follow.
HR Audits
Comprehensive review of HR practices, documentation, and compliance against the Fair Work Act 2009, National Employment Standards, applicable Modern Awards, and work health and safety legislation. LevelUp’s HR audits identify gaps, quantify exposure, and produce a prioritised remediation plan with clear timelines and ownership.
Frequently Asked Questions
Common questions about human resources consulting in Australia.
What does a Human Resources consultant do?
A Human Resources consultant advises organisations on people management strategy, practice and legal compliance. In practice this covers workforce planning, recruitment design, employment contracts, performance management, employee relations, HR audits and policy development. LevelUp goes further than advice. We build the system, implement it alongside your leadership team, train your people to run it, and stay accountable for the outcome.
When should a business use an HR consultant?
Businesses typically engage HR consultants when they lack internal HR capability, need specialist expertise for a specific challenge, are growing fast, or want to audit and improve existing practices. Common triggers include Fair Work Act compliance concerns, a rise in employee relations matters, a restructure or redundancy process, or preparing for a major project tender. The common thread is a people problem that has outgrown the systems behind it.
How is LevelUp different from an internal HR team?
LevelUp brings cross-industry experience, specialist depth across multiple HR disciplines, and the ability to scale up or down without the fixed overhead of a permanent hire. Unlike a generalist internal HR manager, LevelUp gives you access to a broader team of specialists across Industrial Relations, employment law, technology and organisational design. Our LevelUp Heroes model means you get senior practitioners embedded in your business, not a junior resource on a retainer.
Can LevelUp assist with HR compliance?
Yes. LevelUp conducts HR audits that assess compliance with the Fair Work Act 2009, the National Employment Standards, applicable Modern Awards and workplace health and safety legislation. We identify gaps, quantify the exposure, prioritise risk and implement corrections, including policy updates, contract reviews and process redesign. Where we identify wage underpayments or classification errors, we also advise on remediation and self-disclosure strategy.
Does LevelUp provide ongoing HR support or one-off projects?
LevelUp offers both. Our membership tiers, Step Up, Power Up and Level Up, provide retained HR advice and execution on a monthly basis, with guaranteed response times ranging from same business day to within four hours for urgent matters. For specific projects, LevelUp works on a fixed-scope basis with clearly defined deliverables and timelines. Many clients start with a project and move to ongoing membership as the relationship develops.
What are the National Employment Standards and why do they matter?
The National Employment Standards (NES) are the 12 minimum employment entitlements set out in the Fair Work Act 2009 that apply to all national system employees. They include maximum weekly hours, leave entitlements, flexible working arrangements, parental leave, notice of termination, redundancy pay, and, since 1 January 2024, superannuation contributions. Employers cannot contract out of the NES. Any term in an employment contract or enterprise agreement that provides a lesser entitlement has no effect. Note that in Western Australia, sole traders and most partnerships sit in the WA state system, where most of the NES do not apply. LevelUp works across both systems.
How does LevelUp approach performance management?
LevelUp designs performance management frameworks that go beyond the annual review cycle to create ongoing accountability and development. This includes clear expectations through position descriptions and goal-setting frameworks, regular check-in cadences, documented performance improvement processes that meet procedural fairness requirements, and training managers to have effective performance conversations. A well-designed framework reduces unfair dismissal risk while lifting workforce capability. We build it, then we train your managers to run it.
What industries does LevelUp work with for HR consulting?
LevelUp works with mid-market organisations across construction, mining, engineering, manufacturing, professional services, healthcare and the public sector. Our practitioners have deep experience where workforce management is operationally complex: site-based workforces, shift workers, high-volume casual employment and unionised environments. LevelUp operates nationally with offices in Perth and Brisbane.
Further reading
From the LevelUp article library.
Related Practice Areas
LevelUp’s expertise in human resources connects closely with these disciplines.
Industrial Relations
Expert IR advisory for enterprise bargaining, Modern Awards, and Fair Work compliance.
Employment Law Support
Practical employment law guidance that turns complex obligations into defensible decisions.
Workplace Investigations
Independent, procedurally fair workplace investigations conducted by experienced specialists.
Organisational Design
Designing organisations that are structured for performance, clarity, and sustainable growth.
Need human resources support?
LevelUp provides expert human resources consulting across Australia. Let’s talk about your specific situation.